Frequently asked questions
What is Hotel+?
Hotel+ is a guest page for your hotel. Guests open it by scanning a QR code in the room or at reception and find your facilities, opening hours, menus and FAQs. From the same page they can send requests, place simple orders and leave feedback, which arrive in one inbox in your panel.
Do guests need to download an app?
No. The page opens in the phone's browser. Guests do not need an account.
How long does setup take?
Create an account, find your hotel and let the AI draft your page from your website and notes. The draft takes a few minutes. After that, it is up to you how long you spend checking and editing it before you publish.
Does Hotel+ connect to my PMS or booking engine?
No. Hotel+ does not integrate with reservation, PMS, POS or channel manager systems. There is nothing to install or connect, and your existing systems stay as they are.
Is there a staff app?
No. There are no staff accounts, roles or task assignment. Everything guests send arrives in one inbox in the web panel, which you can open on any phone or computer.
Can guests pay for orders online?
No. Orders reach you as messages with the room number, and you charge them the way you do today.
Which languages are supported?
You write your content in your own language. Hotel+ translates it automatically into more than ten languages, and guest messages are translated into your language in the inbox.
How much does it cost?
There is one plan with everything included. The first 30 days are free and no card is required. After that it costs $19 per month or $149 per year.
What happens when the free month ends?
Add a card in the billing page to keep your guest page online. If you do not add a card, the guest page is paused. Your content stays in your account, and adding a card brings the page back.
How do I cancel?
You can cancel anytime from the billing page in your panel. Payments are processed by Paddle.
Who can see what guests send?
Only your hotel's account. Each hotel's content and messages are kept separate from every other hotel.
Try it with your own hotel
30 days free, no card required. If it does not help your guests, simply stop using it.